Terms & Conditions

ACCEPTANCE OF TERMS

At InBrunch, we aspire to make your event experience as easy and convenient as possible. The Terms and Conditions listed below are designed to provide you with the information necessary to ensure that you have a smooth transaction while using our site and trouble-free access to your purchased events. InBrunch operates under the trade name of Dinetech FZ LLC, and shall henceforth be referred to as InBrunch.

Please take a moment to read the following:

The admission purchased on this site are processed by InBrunch.com on behalf of the affiliates presenting the applicable event. By purchasing admission on this website, all users agree that they are entering into a binding agreement with InBrunch, which requires their strict compliance with InBrunch’s official Terms and Conditions. After submitting your final order, you are deemed to have provided your digital signature on an agreement with InBrunch, the applicable terms of which are set forth here and below. Any disputes related to and arising from your transaction with InBrunch shall be governed by United Arab Emirates with jurisdiction vested exclusively in the courts of United Arab Emirates.

www.inbrunch.com will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.

United Arab of Emirates is Inbrunch's country of domicile.

We accept payments online using Visa and MasterCard credit/debit card in the (Currency required, e.g. AED/USD). If “Credit Card Online” is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase.

BOOKING CANCELLATION

All sales through InBrunch are final, including service charges, taxes, and any additional fees, all of which are non-refundable. Before making your purchase, we urge you to confirm the venue, date, and event you wish to attend. Thus, InBrunch will not issue refunds or exchanges due to inclement weather, natural disasters, family or medical emergencies, unexpected travel delays, or any other circumstances beyond InBrunch’s control, or otherwise unrelated to your purchase from InBrunch. Remember, all sales are final.

The above considered, you will be afforded ONE opportunity to change your date of attending the event at the chosen venue, as long as 72 hours’ notice is provided.

Any cancellation agreed to by InBrunch will incur a processing fee of 5AED per package purchased.

REFUND POLICY

You are liable to claim for a refund in a case where:

[a] If you encounter a problem at a particular event, or are otherwise dissatisfied with the service provided by InBrunch, you will have two business days to file a complaint with InBrunch. All complaints must be filed by email to: info@inbrunch.com. Please include your name, the event for which you purchased admission and a brief description of the circumstances underlying your complaint. Failure to request a refund during the two business day period as provided above constitutes a complete waiver of any opportunity to receive a refund. As InBrunch is committed to providing exceptional service and an unforgettable event experience, all refunds are discretionary.

[b] In the unlikely event that you follow all terms and conditions and are not permitted in venue or event, InBrunch will immediately review the situation and if necessary provide a complete refund of your order.

In the wake of a refund, it will happen through the original mode of payment only.

Additionally, venue management personnel not employed by InBrunch will have the discretion and the unrestricted right to refuse entry to any customer for any reason. If a customer is refused entry, InBrunch may or may not issue a refund based on the terms and conditions listed above. Failure to comply with the rules of a particular venue and engaging in disorderly conduct are grounds for entry refusal.

It is up to you, the customer, to understand the above Terms and Conditions. The Terms and Conditions as listed here will supersede over all oral statements and or representations.

Any refund agreed to by InBrunch will incur a processing fee of 5AED per package purchased.

Governing law

This policy and the use of this Site are governed by United Arab Emirates law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Dubai. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Dubai, under the rules of the United Arab Emirates. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

InBrunch.com is controlled, operated and administered entirely within United Arab Emirates. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Security

This Web site is secured with a SSL as well as secure payment gateway. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. If you have any questions regarding our security policy, please contact our customer support centre on info@inbrunch.com